What to check before filing

  • Read the provider’s tracking instructions and reporting window.
  • Compare your product and any coupon with the exclusions saved at checkout.
  • Check whether the order was cancelled, returned or changed.
  • Keep the original receipt and order confirmation; do not assume a failed referral can be added later.

What to do

Wait for the provider's stated reporting window, then file a missing-cash-back claim through their help center. Providers decide claims on their own rules; filing doesn't guarantee a credit.

Evidence checklist

  • Order number and order date
  • Order confirmation email (PDF or screenshot)
  • Exact amount before tax and shipping
  • The store page and time you clicked through
  • Any coupon codes used
  • Your account email for the rewards app

Then contact the app through its official help center. We can't resolve claims, and filing one doesn't guarantee a credit.

Checked . App-specific facts link to sources on each app profile.