What to check before filing
- Read the provider’s tracking instructions and reporting window.
- Compare your product and any coupon with the exclusions saved at checkout.
- Check whether the order was cancelled, returned or changed.
- Keep the original receipt and order confirmation; do not assume a failed referral can be added later.
What to do
Wait for the provider's stated reporting window, then file a missing-cash-back claim through their help center. Providers decide claims on their own rules; filing doesn't guarantee a credit.
Evidence checklist
- Order number and order date
- Order confirmation email (PDF or screenshot)
- Exact amount before tax and shipping
- The store page and time you clicked through
- Any coupon codes used
- Your account email for the rewards app
Then contact the app through its official help center. We can't resolve claims, and filing one doesn't guarantee a credit.
Checked . App-specific facts link to sources on each app profile.