Why rewards stay pending
Stores usually confirm after their return window closes. Rakuten, for example, says online and in-store Cash Back typically takes 3 to 14 weeks to confirm because of returns, exchanges and exclusions.
What can void a reward
- Returning or exchanging the item
- Cancelled or partly refunded orders
- Excluded products, gift cards or categories
- Breaking the program's terms, such as duplicate accounts
Checked . App-specific facts link to sources on each app profile.